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Network Lifecycle Management


Overview

Data, voice, audio and video information is transferred through a wide range of networks: Local Area Networks (LANs), Wide Area Networks (WANs), mobile networks (GSM). Connections to a network are realized through special network links which make interworking possible, in particular the combination of traditional networks with modern high-speed networks. Network access for servers covers a wide solution range for connecting to LANs and WANs. DETEL specializes in meeting the unique LAN and/or WAN requirements of your organization.

Designing a network in today’s multi-vendor, multi-protocol environment requires skilled, experienced resources capable of completing the full breadth of planning and system-level integration activities. DETEL relieves this burden from network operators with robust, reliable, and detailed network-wide system engineering services to not only meet your operational objectives, but do so on time and within your budget.

Features & Benefits
  • Custom-designed, end-to-end network engineering and infrastructure services
  • Top-of-the-line networking products and equipment from industry-leading partners
  • Professional and objective consultation from qualified, experienced network experts
  • Secure, reliable networks via solid internet backbones that result in 99.999% uptime
  • Constant network monitoring and performance evaluations featuring detailed usage reports
Our team of engineering professionals understands that business strategies and missions must have support with an optimal operating environment and LAN/WAN infrastructure. DETEL works closely with you throughout every phase of the Network Lifecycle Process, offering a comprehensive portfolio of networking solutions including end-to-end managed network services.

DETEL’s team of network engineers approach network transformation in a collaborative manner, working side-by-side with our customers to fully understand your network requirements and existing infrastructure in preparation for your network transformation. Our project managers and on-site field engineers have experience in local and regional network engineering projects, which forms the foundation of our single-minded focus on reducing unnecessary costs throughout every phase of your project. DETEL is fully committed to helping our local businesses and organizations succeed, and so are our employees.

We provide expertise in all areas of LAN/WAN analysis, design and implementation services, including:
  • Consultation & Site Survey
  • Planning & Design
  • Deployment & Integration
  • Testing & Optimization
  • Maintenance & Support
  • Managed Network Services
  • End-to-end Network Security
To learn more about DETEL’s innovative approach to Network Lifecycle Management for your organization, click here now or call 1-866-DETEL-11 to contact a DETEL representative.

Consultation & Analysis

Whether you’re planning a single radio link or a state-wide network, DETEL engineers will research, assemble and validate all the components for a comprehensive engineering plan that will meet and exceed your system-level expectations. Our in-house engineering professionals have extensive field deployment experience which is very valuable when evaluating your unique situation and determining exactly how to plan your project.

DETEL Consultation Services include all the activities necessary to fully define and document your existing infrastructure, and the future network design necessary to meeting your operational and business goals. This process includes fully documented network discovery, site surveys, design and engineering. We will provide thorough consultation and detailed analysis to ensure that the right solution is deployed for your network and business requirements. Our goal is to develop and integrate a comprehensive, network-level system engineering plan that accelerates your deployment of new services while reducing risk and cost along the way.

We’ve planned and designed networks all over the South. And based on this experience, we’ve built a solid reputation for unsurpassed excellence in delivering solutions that our clients require to be competitive and succeed within their respective markets.

Planning & Design


Deployment & Integration

As network challenges and technology changes become more complex to manage, telecom and IT operators, governmental entities and enterprises are faced with business challenges: reducing risks and costs, focusing resources on core competencies and delivering innovative services to end users faster.

Whether your network change is a simple one-hop deployment or an all-IP solution for mobile users, the challenge can be overwhelming. DETEL LAN & WAN Services provide you with a collaborative team of experts through every stage of deployment, offering superior service and experience. Our field installation services provide customers with the speed and agility to deploy efficient and effective solutions.

DETEL professionals collaborate with you at every stage of deployment. Our goal is to ensure that we implement a network solution that meets or exceeds your operational objectives. This is executed through design-supported methodologies, product and solutions expertise and field-proven processes. From initial deployments to expansions and network upgrades, DETEL is equipped to build and test any solution!

We have successfully implemented several advanced network solutions with local personnel who understand your unique challenges. DETEL’s team of deployment experts, combined with our accredited partner network, delivers solutions that meet your business and technology requirements. Our trained technicians strictly adhere to the highest quality standards when it comes to assembling, configuring and integrating your network solution. This ensures a high level of implementation success while getting you operational faster with new services. Our goal is simple: Transform network complexity into simplified, network management solutions.

Our strength is integration expertise to support your next generation infrastructure, providing you with total management capability of your network from end-to-end. DETEL provides simplified network management for your peace of mind.

Maintenance & Support

DETEL Maintenance and Support services are designed to offer flexible network support solutions that minimize the risk of downtime, improve network performance and provide you with peace of mind. Whether you have legacy infrastructure that needs to be supported or you are migrating to IP, DETEL provides a broad range of Support services focused on ensuring you are getting the most from your investment.

DETEL’s comprehensive service contracts provide the highest level of support for your network at the best value.
  • Efficient and reliable suite of services to protect a customer’s investment
  • Flexible offerings that allow customers to tailor the level of support to their budgetary, operational, or performance level requirements
  • Round the clock 24/7/365 support with highly skilled resources located in their region of operations
  • A proven track record on a global basis delivering quality services and support to our customers
Our # 1 priority is ensuring the effective performance of your network. Our customer support team is committed to ensuring your network performs optimally in today’s dynamic, multi-vendor environment. Building on a decade of experience supporting our customer base, our skilled engineers provide technical support for our customers with confidence and relentless focus on addressing their operational requirements.

DETEL Customer Service provides technical support and access to personnel who can proactively manage all aspects of your network maintenance requirements. From big cities to rural and remote markets, our customer service professionals can handle your network issues and resolve them effectively, minimizing service interruption to you and your end users.

If you need immediate assistance, click here now or call 1-866-DETEL-11 to contact DETEL Customer Service.

Optimization

DETEL engineers will do everything possible to enhance your system and help you gain the maximum ROI from your network solution. We provide testing and optimization to help improve your organization’s process maturity. Our team will work diligently with you to assess your network environment and recommend effective and efficient operating solutions that factor in your people, processes and daily operations. By optimizing the efficiency and capability of your network management systems, methods, processes and personnel, we ensure that your infrastructure investments provide maximum returns and are aligned with your business objectives.

The re-engineering experts at DETEL have a proven history of successfully working with both fixed and wireless telecom service providers. Our re-engineering professionals have a broad range of experience and perspective, allowing them to tackle any operations optimization challenge. We utilize state-of-the-art process improvement techniques to help you to reach your operational objectives.

Managed Services

DETEL offers a full suite of Managed Network Services and support to all of our clients. Our Louisiana-based Network Operations Center (NOC) enables our network administrators to remotely monitor, adjust and control all of your network’s components in real-time. DETEL Managed Services can relieve the burden of operating and managing your multi-partner, multi-protocol network.

So if and when there's a problem, all you have to do is call us or email us and we'll take care of the rest. Our NOC basically becomes an extension of your operating environment. We provide you with complete support via our team of network and technical experts, managing your SLA (Service Level Agreement) requirements and enhancing the experience for end users. Our comprehensive processes, combined with our commitment to serve you, ensure a superior service experience.

All of our customers have access to real-time statistics on your network’s connectivity and bandwidth usage online (we will also send these reports to you regularly) via your DETEL User Account. You will be able to view, download and print these detailed usage reports so you can easily your network activity.

Network Security

Every day there are literally millions of potential threats ready to impact your business technology at any given moment. That's why DETEL offers all the tools and resources you need to defend your organization’s flow of information. Throughout the implementation of your Network Solution Project and well beyond, DETEL’s team of professionals are capable of identifying vulnerabilities, allowing them to mitigate any threats to the security of your system before they can adversely affect your productivity. If necessary, we will dispatch field technicians to resolve the issue as soon as possible so you can get back to business as usual. In case of emergencies, Network Solutions clients receive a direct phone number to reach DETEL administrators as soon as possible.

To help ensure your security strategy is aligned with your business requirements and goals, DETEL also offers professional consultation along with our Managed Security Services. This service enables us to:
  • Analyze the current security of your network,
  • Forecast future requirements based on changes in your business plan and
  • Provide cost analysis for near and long-term solutions.
We guarantee you won't find better customer service than what DETEL provides for our clients. Our professionals are armed with cutting-edge security tools and the knowledge to use them properly.

For immediate assistance or to learn more about DETEL LAN and WAN services, click here now or call 1-866-DETEL-11 to speak with a DETEL Customer Service representative.



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Page last modified on Wednesday, February 22, 2012 9:12 AM
Disclaimer: Software and hardware maintenance  are separated and must be procured in accordance with  R.S. 39:199 and LAC Title 34, Part 1 Chapter 55