Why should you choose DETEL? Because of our people. At DETEL, our experienced team of professionals is committed to doing everything within our means to provide you with the best possible solutions and outcomes. And our dedication to service and support has helped us earn a stellar reputation for delivering the value our clients expect and deserve.
DETEL is Louisiana’s leader in providing innovative technology products from custom-built computers to interactive peripherals to end-to-end network solutions, specializing in K12 Education. We build intelligent, converged networks designed specifically for your needs, working side-by-side with you through the process to ensure a smooth and successful integration. We also feature an extensive catalogue of cutting-edge technology products and solutions for whatever you may need. We will work with you on any size project and customize a solution to fit your exact needs.
What sets DETEL apart from the competition is our commitment to customer service and support. All of our technology products and solutions are backed by world-class sales, service and support from friendly DETEL representatives who are eager to help. We even offer training and professional development services to help you effectively incorporate your new technology into daily operations, so your investment doesn’t go to waste.
DETEL Customer Service and Support Features:
- Friendly, local representatives who take the time to understand your situation
- 24/7/365 Network monitoring via our Network Operations Center
- Product support featuring limited warranties on most DETEL-specific products
- Professional installation for all of the products and solutions we provide
- Immediate response to Network and Internet issues, outages and service requests
- 48-hour Turnaround Guarantee for on-site Computer and Peripheral service requests (Currently available only in Louisiana)
- Training and Professional Development courses to assist you with integrating your new technology
If you ever experience any kind of technical issue with your DETEL equipment, or you just can’t get it to work correctly, don’t hesitate to give us a call! You can also click
here to submit a service request online now. At DETEL, we're committed to doing everything we can to keep your organization operating efficiently and make your job easier!
To contact a DETEL Customer Service representative now, click
here or call
1-866-DETEL-11.